Data Locations

What are data locations?

A data location refers to the regional location of the AWS server where your Knack app is hosted. Every app is assigned a data location based on your location when the app is created.

Note: Each app's data fully exists in the data location where the app is hosted. This means that all aspects of the app, such as file storage, records, and backups, stay within the data location.

What data locations are available?

Currently, Knack has data locations in:

• Virginia, United States

• Oregon, United States

• HIPAA/GovCloud apps only - available with Knack Enterprise or HIPAA private servers.

• Frankfurt, Germany

• Sydney, Australia

Where can I see my app's data location?

You can find your app's data location listed in the Settings > App Settings section of the Builder under the "Info" tab:

Can I pick my app's data location?

The data location for your app is determined by your geographic location at the time of account creation.

Can I change my app's data location?

Individual app location cannot be changed. However, if you'd like to migrate all apps in your account to a different region, please reach out to Knack support.

If you are specifically looking to move your account to the EU for regulatory reasons, you can request to migrate to EU servers by reaching out to our support team as well.