Knack Health & HIPAA Plans

What You'll Learn

This article covers Knack Health, the platform's HIPAA-ready plans and pricing, and the security and compliance features available to healthcare organizations handling protected health information (PHI).

What Is Knack Health?

Knack Health is a healthcare-focused offering of the Knack platform that lets teams build secure, HIPAA-compliant applications and databases without writing code. It's designed for organizations that need flexible workflows and patient-facing systems while handling PHI.

A number of small and mid-sized healthcare organizations use Knack Health as their primary system of record, building their core patient and operational workflows directly on the platform. Knack Health can also run alongside an existing EHR, handling the workflows, tools, and operational systems your clinical software doesn't cover. How you structure it depends on your organization's needs. Our team can help you scope the right approach.

Who Is Knack Health For?

Knack Health is built for small and mid-sized healthcare organizations, including:

• Clinics and specialty practices
• Behavioral and mental health providers
• Dental offices
• Healthcare nonprofits
• Labs and care coordination teams

What Can You Build?

Healthcare teams use Knack Health to build applications such as:

• Patient intake forms and portals
• Internal databases and CRMs
• Referral and care coordination tools
• Appointment scheduling and staff rostering
• Lab sample and equipment tracking
• Operations dashboards and reporting
• Credential and training management

You can start from a healthcare template, build from scratch, or use the AI-assisted app builder.

HIPAA Plans and Pricing

Knack Health offers three HIPAA-compliant plans. Each plan builds on the one before it.

HIPAA Forms

Starting at $159/month. Built for teams that need secure form building and HIPAA-compliant data capture for their system of record.

Included:

• HIPAA-ready hosting
• Signed Business Associate Agreement (BAA)
• Secure forms with all field types and logic
• Embed forms into your existing website
• 7-year record history
• Healthcare integrations (Epic, ModMed, and more) via Flows
• AI-assisted form builder

Platform and usage limits: 3 apps, 1 builder, 10,000 records, 2 GB storage included. API calls are unavailable on this plan.

HIPAA Starter

Starting at $499/month. Built for small teams or solopreneurs who want to use Knack Health with real PHI.

Everything in HIPAA Forms, plus:

• Encrypted data storage and transfer
• Full view library: tables, reports, charts, calendars
• Tasks and workflow automations
• Custom CSS and JavaScript
• SSO, IP blocking, and AI access controls
• Access to healthcare templates
• Fully HIPAA-compliant AI app builder
• MCP server for AI frontend
• Unlimited app users and builders

Platform and usage limits: 3 apps, unlimited builders, 10,000 records, 2 GB storage included, 500 API calls per day, 25 AI credits per month. More records and storage are available with a plan upgrade.

HIPAA Core

Custom pricing. Built for larger healthcare organizations and networks with advanced security, integration, or support needs.

Everything in HIPAA Starter, plus:

• Unlimited apps
• Custom domains
• Native scheduling and appointment booking
• Payments via PayPal and Stripe
• Dedicated or isolated infrastructure options
• Priority support and SLAs
• Advanced integration and automation support
• Custom onboarding and migration assistance
• Security documentation support for vendor reviews

Platform and usage limits: unlimited apps and builders, starting at 125,000 records, starting at 50 GB storage, starting at 10,000 API calls per day, starting at 100 AI credits per month, with scalable dedicated infrastructure options.

Security and Compliance by Plan

HIPAA Forms

• HIPAA BAA included
• HIPAA-ready hosting
• Encryption in transit and at rest
• 7-year record history
• Two-factor authentication (2FA) for app users and builders
• PHI/PII field tagging
• SOC 2 Type II report access (available under NDA)

HIPAA Starter

Everything in HIPAA Forms, plus:

• Unlimited, customizable role-based access for Live App users within applications
• Google SSO only

HIPAA Core

Everything in HIPAA Starter, plus:

• Fully private infrastructure options
• Advanced SSO for Live App users
• Custom security reviews and documentation support
• Enhanced support for vendor risk and compliance assessments
• IP blocking

Free Trial

We don't offer a self-serve trial for active HIPAA plans. You can still try a 14-day free trial of the standard Knack platform without HIPAA, as long as you don't upload PHI. Our team will walk through your use case and provide a guided demo.

Frequently Asked Questions

Is Knack Health HIPAA compliant by default?
Knack Health provides a HIPAA-ready platform, including plans designed for applications that handle PHI. HIPAA compliance depends on how you configure and use your application and manage your data. Your organization is responsible for meeting all applicable HIPAA requirements.

Do you offer a Business Associate Agreement (BAA)?
Yes. A BAA is included with all Knack Health HIPAA plans for covered entities handling PHI.

Are Live App users unlimited?
Yes. Knack Health allows unlimited Live App users with no per-user pricing.

What happens if I exceed record or storage limits?
You can add additional record and storage packs on HIPAA Starter and above. Contact our sales team for more information.

Does Knack Health support SSO?
Yes. Knack Health supports Google SSO for Live App users, with optional domain restrictions for added access control on HIPAA Core and above.

Can I start on HIPAA Forms or HIPAA Starter and upgrade later?
Yes. Many teams start on HIPAA Forms or HIPAA Starter and move to HIPAA Core as their needs grow. You can upgrade at any time.

Next Steps

• Builder Security Settings for All Knack Plans: See the security settings available across all Knack plans, including HIPAA plans.
• Live App Security Settings: HIPAA Plans: Learn about the Live App security settings specific to HIPAA plans.
• Security Best Practices: Review general recommendations for keeping your app and data secure.

Ready to get started? View full pricing details or contact our team to discuss your workflows and compliance requirements.